Refund Policy
Last updated: March 2025
EduLabLoom is a digital subscription service (SaaS). All payments are processed by Paddle, our Merchant of Record. Paddle is responsible for billing and handling refunds.
Refunds
Refunds are handled in accordance with Paddle's Refund Policy.
If you would like to request a refund, you may do so through Paddle directly. Refund eligibility, timeframes, and processing are governed by Paddle's Refund Policy, which can be viewed here:
Cancellation
You may cancel your subscription at any time to prevent future charges. Cancelling your subscription does not automatically issue a refund for previous payments. Any refund requests must be made in accordance with Paddle's Refund Policy.
Contact
If you have questions about your subscription, you may contact us at support@edulabloom.com. For billing and refund requests, Paddle may contact you directly regarding your request.